Contact Us

Contact us

For general enquiries, please email hrpfestivals@riverstreetevents.co.uk

Please address all complaints and feedback to:

Address:

Historic Royal Palaces Festivals, Customer Services
River Street Events at Immediate Media 
Vineyard House 
44 Brook Green
Hammersmith
London 
W6 7BT

PLEASE BE ADVISED THAT WE DO NOT CURRENTLY HAVE ACCESS TO THE OFFICE TO RECEIVE ANY WRITTEN COMMUNICATION  - DO CONTACT US USING THE EMAIL ADDRESS ABOVE

Telephone: 0207 150 5154

Our Promises

We will always listen to our customers and be honest, accessible, friendly and visible. We will always be fair and act with integrity in order to make our Shows as enjoyable and successful for you as well as us.

We welcome all feedback, good or bad and take all comments into consideration when planning our Shows. We strive to deliver excellent customer service to all our customers, whether visitors or exhibitors, but recognise that sometimes we might get it wrong. If you do have a complaint or any feedback, please write to us at the address above. We will endeavour to acknowledge your communication within 10 working days.